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Frequently Asked Questions
What if I accidentally share a digital file and someone uses it inappropriately – am I liable?
We recommend taking responsibility for your own work; however, we cannot be held accountable for third-party misuse of our files.
What is the best way to preview a DXF design with transparent backgrounds?
Use software that supports transparency, such as Adobe Illustrator or Inkscape.
How do I ensure that my SVG file is correctly aligned with the cutting mat on my plotter?
You should use the grid or layout view in your design software to align your design precisely with the cutting mat, taking into account any adjustments needed for material thickness and kerf width.
Can I import images directly into a layered PDF in Adobe Illustrator?
Yes, you can import images into a layered PDF by using the "Place" feature in Adobe Illustrator. The image will be added as a new layer in the PDF.