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Frequently Asked Questions
What if a customer requests the original SVG file used on their product?
You must inform them that the SVG files themselves cannot be shared or distributed and direct them to our website for more information.
Can I convert password-protected PDFs to PNG using these software tools?
No, you may need to remove the password protection before conversion or contact the creator for access.
What is the difference between printing an SVG and a raster image?
When you print an SVG file, it retains its vector-based quality, whereas a raster image (like JPEG or PNG) loses its quality when enlarged. This means that printed SVGs can produce high-quality results at any size.
What are some common issues that arise when working with complex designs and multiple layers in SVG files for laser cutting?
Issues may include incorrect layer stacking orders, missing or hidden objects, or conflicting object settings. Reorder layers and inspect object properties carefully.








