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Frequently Asked Questions
Can I print and sell my own custom versions of our designs using modified files?
No, modifying our original files to create new versions is not permitted if your intention is to give them away, sell them, or share them with others.
Can missing layers be caused by incorrect font settings or symbol configurations in my CAD software (e.g., AutoCAD)?
Yes, if you've modified font settings or symbol configurations, it can affect how entities are displayed and assigned to layers.
What is the difference between importing an image and importing a cutting file in Silhouette Studio?
An imported image will not be optimized for cutting on your Silhouette machine, whereas an imported cutting file (e.g., SVG) has been specifically designed for cutting.
Why won't my DXF file from CATIA import correctly into Cricut Design Space, even though it's set to export as 2D?
Check if the CATIA model has any surfaces or solids that are not flattened correctly during export.