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Frequently Asked Questions
What if someone buys my product and then shares or sells the digital file? Am I liable?
No, our terms specifically prohibit sharing or distributing the digital files. You're not responsible for others' actions.
What software can I use to preview my DXF design before importing it into another program?
You can use viewer software like Autodesk Design Review, eDrawings, or OpenDXF.
What is the difference between a "Burn" setting and a "Cut" setting on the Glowforge?
The "Burn" setting is used for engraving designs onto materials, whereas the "Cut" setting is used for cutting out shapes from materials.
What if the downloaded SVG file doesn't open in its default viewer?
Check the file association settings in your mobile device's settings to ensure that the correct app is set as the default for opening SVG files.