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Frequently Asked Questions
What if a customer asks me to provide them with a digital copy of the design I used for their product?
You must direct the customer back to Tibbixel or suggest they purchase a new download from us. Do not share your own digital files with customers.
How do I export an SVG file from Inkscape as a PDF or EPS file?
To export an SVG file, go to File > Export (or press Ctrl+E on Windows or Command+E on Mac), then select the desired output format (such as PDF or EPS) and choose your export settings.
Why do my cut lines sometimes appear wavy or irregular in certain areas of the design?
This could be due to varying material thickness, incorrect machine settings, or an inadequate test cut process.
What's the difference between an EPS (Encapsulated PostScript) file and an SVG file?
EPS is an older vector format, whereas SVG is more versatile and flexible for digital use. While some software may support both formats, you might need specific tools or conversions to work with EPS files.