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Frequently Asked Questions
If I find an issue with the file quality or compatibility, what should I do?
Please contact us via support channels for assistance in resolving any issues you encounter.
How do I troubleshoot a "Duplicate entity" error when importing a DXF file into Creo Parametric?
A duplicate entity error in Creo Parametric typically indicates that the imported DXF file contains identical entities (such as lines or circles). Verify that all entities are unique and try re-importing the file.
Is there a limit to the size of DXF files that can be imported into Fusion 360?
Fusion 360 has no specific file size limits for DXF imports, but very large files may cause performance issues or errors during import.
Can I edit an SVG file within the Glowforge app before cutting?
No, you cannot edit an SVG file directly within the Glowforge app. You will need to edit it in a separate software like Inkscape or Adobe Illustrator.