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Frequently Asked Questions
Can I use the same file on multiple products within a single order (e.g., a custom phone case and matching laptop skin)?
Yes, you can use our files across multiple products within a single order.
Why is my laser cutter creating a faint or ghostly outline on the material when trying to cut a complex design with an SVG file?
This issue might be caused by the laser cutting through the material too quickly or inaccurately. Adjust your laser settings, including speed, power, and focus, for optimal results.
What if my computer crashes or hard drive fails while storing SVG files?
Regularly back up your important SVG files to an external drive, cloud storage service, or other secure location to prevent data loss in case of a hardware failure.
How do I insert a group into another drawing or document in CAD software?
Typically, you'll use the "Insert" command (or equivalent) and select the grouped object as the file to be inserted. The specifics may vary depending on your software and configuration.