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Frequently Asked Questions
If I create a new design by modifying your files and then sell the physical products with those designs, am I allowed to give away, sell, or share the modified SVG or PNG files?
No, you are not allowed to do that.
What is the recommended resolution for stickers created from PNG files?
The recommended resolution for stickers depends on their intended use. For small stickers, 300 dpi (dots per inch) is usually sufficient, while larger stickers may require a higher resolution.
How long does it take to produce and ship a custom-mug order after submitting my PNG file?
Production times vary depending on the design service or printer, but typically range from 3-10 business days for standard orders. Expedited shipping options may be available for an additional fee.
How do I troubleshoot issues with my Epson printer when printing PNG files for sublimating tumblers?
Refer to your Epson printer's user manual or contact their customer support. Common issues include incorrect print settings, paper alignment, or clogged printheads.