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Frequently Asked Questions
What if I accidentally share the digital file with someone else without realizing it was against the terms?
If reported to us, we'll investigate. In some cases, we may ask you to remove the infringing content and remind you of our usage rights.
What is the "Safe Zone" in designing for laser cutting, and why is it important?
The safe zone refers to a specific area around the edge of a cut design that must be left uncut to prevent damage to the machine or surrounding materials.
How do I ensure accurate cuts when batch cutting?
To guarantee accurate cuts, double-check your design settings, material compatibility, and machine calibration before running a batch cut job.
Can I use any font in my PDF file, or are there specific requirements?
It's recommended to use fonts that are embedded in the PDF file, such as Arial, Times New Roman, or Calibri. Avoid using decorative or cursive fonts, as they may not print clearly on your iron-on transfers.