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Frequently Asked Questions
Are there any specific file formats that are recommended for commercial embroidery machines?
We recommend using the provided SVG and PNG files as is. However, if your machine requires a specific format, please use those files instead.
Can I use a raster image in an SVG file?
No, because raster images are made up of pixels and will degrade when scaled up or down. Stick to vector graphics for optimal results.
Can I fix cut line issues by converting my SVG file to a different format, like DXF or AI?
Conversion to another format might not resolve all problems, as it can introduce new syntax-related issues. Use conversion tools with caution and be prepared for the possibility of introducing more problems than you solve.
Can I import SVG files into the Brother ScanNCut's built-in software from a computer?
Yes, you can import SVG files using the USB cable and connecting your machine to a computer running the ScanNCut software (v.10 or later).