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Frequently Asked Questions
What if I accidentally post a file created with a Tibbixel design online? Do I have to remove it?
Yes, please remove any files created using our designs from public access. Sharing or selling such files would be in conflict with our terms of use.
Can I reuse the same cutting machine settings for different materials or designs?
Generally not recommended. Different materials and designs may require unique cutting settings to achieve optimal results. Always refer to your machine's user manual and manufacturer resources for guidance on specific material settings.
What happens if my SVG file has layers or groups that are not named properly?
Canva will still import your SVG file, but it may cause some layout issues. You can edit the layer names in Canva to improve organization.
What's the difference between an EPS file saved from Illustrator and one created in Adobe InDesign?
Both create vector graphics for commercial printing, but AI preserves layer structure better than ID.