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Frequently Asked Questions
What if I have a question about specific file types or resolutions?
Please contact us directly for assistance. We'll do our best to answer your questions and provide the information you need.
What is the recommended DPI for PNG designs for sublimation printing?
300 DPI (dots per inch) or higher is recommended for high-quality images on tumblers.
What if my design doesn't cut cleanly when using Print Then Cut?
This could be due to incorrect settings or insufficient calibration. Adjust your printer settings and material settings in Cricut Design Space as needed, recalibrate your machine, or adjust the design itself for a better outcome.
What is the difference between DPI and PPI?
DPI stands for Dots Per Inch, while PPI stands for Pixels Per Inch. Although often used interchangeably, DPI measures the physical resolution of a print or display, whereas PPI measures the digital pixels on screen.