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Frequently Asked Questions
What if a customer requests that I provide them with the original digital file used in their order – can I fulfill this request?
No, we cannot allow sharing or redistribution of our digital files under any circumstances.
What app should I use to open SVG files on my iPad?
You can use Adobe Illustrator Draw, Procreate, or Autodesk Sketchbook to open and edit SVG files. You can also use a free app like SVG Viewer.
How do I resize an SVG file without affecting its quality?
Since SVGs are vectors, you can scale them up or down as needed using most design software without compromising image quality.
What's the difference between " AutoCAD R14" and "AutoCAD 2000" file formats, and how do they affect DXF imports?
The R14 format is an older version of the DXF format used by AutoCAD up to version 14. The 2000 format is a newer version introduced with AutoCAD 2000.