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Frequently Asked Questions
What happens if someone finds out that I'm using their design without permission?
We recommend being open about where you got the designs from; however, we will address specific misuse on a case-by-case basis.
How do I ensure that my DXF file has the correct units (inches or millimeters)?
Check the CAD software's settings to confirm that the units are set correctly. Typically, you can adjust the units in the "Document Settings" or "Units" dialog box.
How do I troubleshoot issues when using SVG files with a cutting machine?
Common issues often arise from incorrect software setup or material incompatibility. Consult the manufacturer's instructions, online tutorials, and contact customer support if needed to resolve any problems.
Why do layers appear as "None" in my DXF file?
Layers appearing as "None" can indicate that the layer was not defined or was deleted during export or import. Check your CAD software settings and re-export the file to see if the issue persists.