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Frequently Asked Questions
Can I license or sub-license the rights to use my own modifications of your files to someone else?
You can license the physical products with our designs, but not the modified digital files themselves.
Can I convert a JPEG file to a PNG file for sublimation printing?
Yes, you can use image editing software to convert a JPEG file to a PNG file. Ensure that the resulting PNG file meets the required resolution and color mode requirements.
Can I use a PNG file with a transparent background when printing on a mug?
Yes, but you'll need to ensure that the mug and design service supports transparent backgrounds. Some services may require you to create a separate image or use a specific software.
How do I ensure that my designs are properly aligned when printing multiple layers?
Use software such as Adobe Illustrator or Photoshop to align the designs before printing. You can also use a reference point on the tumbler to help guide the alignment process.