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Frequently Asked Questions
Do you have any rules about reselling the original design files themselves?
Yes, you may not resell, share, or give away our digital file in its original format.
What is the correct resolution for a laser cutting file?
The resolution of your file depends on the size of the design. For small designs, 1-2 mm resolution is usually sufficient, while larger designs may require higher resolutions (up to 0.5 mm).
How do I ensure that my SVG files are properly registered on the cutting mat in Adobe Illustrator?
Use the built-in grid system in Adobe Illustrator to align your designs with the cutting mat. Make sure to set the "Registration Marks" option to automatically create registration marks for accurate placement.
How do I ensure consistent page sizes and orientations when splitting a PDF?
When using dedicated PDF editors or software, look for options like "Crop Pages" or "Page Setup" that allow you to specify dimensions and orientation settings for the individual pages.