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Frequently Asked Questions
What if a customer asks me to provide them with the SVG file used in their custom order?
You should provide the end product, but not the original digital file. Instead, offer to customize and deliver the final design.
How can I determine which layers are actually present in a DXF file?
Use a CAD viewer or editor, such as BricsCAD or FreeCAD, to inspect the contents of the DXF file and verify the presence of all expected layers.
What is a knockout group, and how does it affect my layered PDF?
A knockout group is an object that contains multiple elements, allowing you to edit or remove individual components without affecting the rest of the design. In craft projects, a knockout group can be useful for creating complex designs.
What's the benefit of saving a file in PDF/A format?
It preserves document structure and content for long-term preservation and archiving purposes, making it suitable for documents that need to be kept indefinitely.








