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Frequently Asked Questions
If I get caught breaching one of the usage rights, what are the consequences?
In extreme cases, we may need to ask that you remove any unauthorized uses from your products or online platforms. However, we strive to resolve these issues amicably and focus on educating users about our terms.
What is the difference between importing a design as an SVG with images embedded versus importing it without images embedded?
When an SVG includes images embedded within it (e.g., raster graphics), Silhouette Studio may not interpret these correctly. Importing an unembedded SVG will separate image and vector elements for better results.
What are some common issues with downloading SVG files on mobile phones?
Issues like corrupted downloads, missing or incorrect file extensions, or difficulties opening files can occur due to compatibility problems, software bugs, or user error.
How do I remove excess margins from a PDF file before cutting it on my Gerber plotter?
Use software like Adobe Acrobat to edit the original PDF or create a new document with adjusted margins (no bleed).