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Frequently Asked Questions
What if I accidentally share or distribute a modified SVG or PNG file from Tibbixel?
We appreciate your honesty in reporting any misuse. Please contact us so we can address the issue and update our policies accordingly.
How do I remove excess whitespace from my SVG file when importing it into a greeting card template?
You can use your design software's "Trim" or "Crop" tool to remove unwanted edges from your SVG file before importing it into your greeting card template.
What is a "pen" in an SVG file, and do they affect my cuts?
Pens define the styles of paths within an SVG file. Using unnecessary pens can cause problems with your cuts.
What is cardstock weight, and how does it relate to other paper types?
Cardstock weights range from 65-300 gsm or more. Thicker cards typically have higher weights.