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Frequently Asked Questions
Can I use a PNG file with my cutting machine?
Yes, many cutting machines can import and cut PNG files, but the resolution may not be as high as an SVG file would provide.
How do I resolve an error message saying "unsupported format" when trying to import my DXF file?
Check that the DXF file was saved in a compatible format and that it does not contain any errors or formatting issues.
Do I need to keep a record of my purchases or downloads for tax purposes if selling products featuring Tibbixel designs?
We recommend keeping records as usual for commercial transactions and uses, but these are not required by us.
How do I save a PDF file with specific settings for color mode or resolution?
When exporting a PDF file from your crafting software, look for options to set the color mode (e.g., CMYK or RGB) and resolution. You can also use Adobe Acrobat to modify these settings after opening the PDF file.